What are Custom Made Wigs?
Custom Made Wigs are made especially for you with your own unique measurements and specifications. Because these are made to order, there are no refunds. We highly recommend that you carefully take your measurements using a tape measure and follow our wig measurement guide. This ensures your wig will fit right and snug. Please make sure you take the measurements twice just to be sure you are right before entering your measurements.
You have the option of providing your own hair or we can provide the hair for you. We supply several different lengths and textures to choose from. Our custom made wigs come fully customized with a pre plucked natural hairline and bleached knots. You will also be able to choose these options in the menu.
These wigs are made with a lace closure or a lace frontal with 2-3 bundles. You can add extra bundles if you like. We use a mesh wig cap to construct the wig. It also comes with an adjustable wig band or wig combs, whichever you prefer.
After payment is cleared, we will contact you further before beginning your order to ensure all the measurements inputted are correct.
Custom Made orders are not processed the same time as our other wigs. These required a longer time. Please allow 2-3 weeks to receive your wig. We do not do rush orders on custom made orders. Please note, your will may arrive sooner or later depending natural delays with shipping carrier (USPS).
If for some reason after receiving your order, there are inconsistencies or it does not fit, DO NOT comb, brush, cut or alter the wig in anyway. Re-Package the wig to its original state and contact us immediately via email HAIRwegoNOWLLC@gmail.com. We only accept exchanges, No Refunds. You have 48 hours to contact us after wig is received. After this time period, we will not accept the wig for an exchange.
What if I want to exchange it for something else?
We may have ready to ship wigs available for immediate shipping or within our normal processing time (7-10 days). If you want to exchange for one of the stock wigs, please specify in email.